Skip to main content
Report

Explaining Variation in the Quality of U.S. Retail Jobs

Authors:

  • Chris Tilly, University of Massachusetts, Lowell
  • Françoise Carré, University of Massachusetts, Boston
  • Diana Denham, UCLA

Abstract

With this paper, we contribute evidence based on two subsectors of retail, food and consumer electronics, to argue that—notwithstanding the general pattern of low average compensation—there actually is variation across retail jobs in a number of dimensions of job quality. We explore how job quality varies across retail, and examine some of the key factors that impact this variation in the US institutional context.