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Report

The Good News-Bad News Effect: Asymmetric Processing of Objective Information about Yourself

Authors:

  • Justin M. Rao, Yahoo! Research Labs
  • David Eil, University of California, San Diego

Abstract

We study processing and acquisition of objective information regarding qualities that people care about, intelligence and beauty. Subjects receiving negative feedback did not respect the strength of these signals, were far less predictable in their updating behavior and exhibited an aversion to new information. In response to good news, inference conformed more closely to Bayes Rule, both in accuracy and precision. Signal direction did not a ffect updating or acquisition in our neutral control. Unlike past work, our design varied direction and agreement with priors independently. The results indicate that confi rmation bias is driven by direction; con firmation alone had no e ffect.