"Company Doctor is a distressing cautionary tale that should be read by anyone professional or otherwise- employed by a large complex organization. On one hand, it alerts us to the ways in which the fundamental tenets of modern medicine, and by implication of other professions, can, in a corporate environment, mutate to serve employers' overridding interest in controlling workers and maximizing profits. On the other hand, the book also indirectly offers hope: if the social and legal context of professional work is responsible for the breakdown of professional ethical codes, then reform may be possible by changing that context."
-WILLIAM J. SONNENSTUHL, Industrial and Labor Relations Review
"Elaine Draper delivers a timely and probing examination of the conflicting interests of physicians who serve two masters: their patients and their employers. Her interviews reveal that fidelity, privacy, and trust are not just abstract principles, but deeply felt (though imperfectly realized) obligations. Draper's cross-disciplinary background lets her weave in-depth social science with careful legal analysis to provide an arresting picture of a topic-professional conflicts of interest-that has emerged as one of the most troubling issues of our time, not just for doctors but for all professionals ... and their clients."
-ALEXANDER M. CAPRON, University Professor, Henry W. Bruce Professor of Equity, and Professor of Law and Medicine, University of Southern California
"Given that today's world is one of increasing professionalization, but also of increasing corporate/bureaucratic conformity, there is much to be learned from the professional physicians who work for large corporations, or 'company doctors.' Professor Draper has done an impressive job of doing that learning and of sharing the relevant lessons with the rest of us. Her book provides insights not just into the doctors' own perceptions doing so in rich and well-written ways-but also into the deeper power of structural and organizational factors that the doctors often fail to recognize or acknowledge. As a result, the book is valuable not just for what it tells us about this important group of doctors but for what it tells us about the challenges of trust, expertise, and professional responsibility, and about the nature of the increasingly interdependent society we all seem destined to inhabit."
-WILLIAM R. FREUDENBURG, Dehlsen Professor of Environment and Society and Professor of Sociology, Environmental Studies Program, University of California, Santa Barbara
"Professor Draper has provided an in-depth, thoroughly researched and engaging look into a central issue of our times-can physicians maintain medical professionalism as employees of rich and powerful corporations? While this book specifically examines the field of contemporary U.S. occupational medicine in an increasingly corporatized overall American medical system, the book, through the example of this bellwether specialty, really applies to and informs the debates about the entire U.S. health care enterprise. If you are involved in that debate or affected by it-read this book."
-RICHARD A. LIPPIN, M.D., FACOEM, Former Corporate Medical Director, ARCO Chemical Company
To limit the skyrocketing costs of their employees' health insurance, companies such as Dow, Chevron, and IBM, as well as many large HMOs, have increasingly hired physicians to supervise the medical care they provide. As Elaine Draper argues in The Company Doctor, company doctors are bound by two conflicting ideals: serving the medical needs of their patients while protecting the company's bottom line. Draper analyzes the advent of the corporate physician both as an independent phenomenon, and as an index of contemporary culture, reaching startling conclusions about the intersection of corporate culture with professional autonomy.
Drawing on over 100 interviews with company physicians, scientists, and government and labor officials, as well as historical, legal, and statistical sources and medical trade association data, Draper presents an illuminating overview of the social context and meaning of professional work in corporations. Draper finds that while medical journals, speeches, and ethical codes proclaim the independent professional judgment of corporate physicians, the company doctors she interviewed often expressed anguish over the tightrope they must walk between their patients' health and the corporate oversight they face at every turn. Draper dissects the complex position occupied by company doctors to explore broad themes of doctor-patient trust, employee loyalty, privacy issues, and the future direction of medicine. She addresses such controversial topics as drug screening and the difficult position of company doctors when employees sue companies for health hazards in the workplace.
Company doctors are but one example of professionals who have at times ceded their autonomy to corporate management. Physicians provide the prototypical professional case for exploring this phenomenon, due to their traditional independence, extensive training, and high levels of prestige. But Draper expands the scope of the book—tracing parallel developments in the law, science, and technology—to draw insightful conclusions about changing conditions in the professional workplace, as corporate cultures everywhere adapt to the new realities of the global economy. The Company Doctor provides a compelling examination of the corporatization of American medicine with far-reaching implications for professionals in many other fields.
ELAINE DRAPER is a visiting scholar at the Institute for the Study of Social Change, University of California, Berkeley, and assistant professor of sociology at California State University, Los Angeles.