"Stories Employers Tell should be required reading for policymakers, advocates, practitioners-for those who care about our inner-city youth and the racial bias they encounter in getting a decent job."
- HUGH B. PRICE, National Urban League
"What role does race play in the job market? Most economists address this question by analyzing large national surveys. What this misses is a deep understanding of what employers look for, what are their attitudes and preconceptions, and how they go about hiring people. In this excellent book, Philip Moss and Chris Tilly make a major contribution to understanding racial differentials in our economy."
- PAUL OSTERMAN, MIT
"Drawing upon an important data set in four of our largest cities, Stories Employers Tell provides a comprehensive analysis of employer perceptions of racial groups in a changing labor market. In the process, the authors reveal how the overlapping of employer skills assessment and prejudice have profound implications for the labor market experiences of inner-city black and Latino workers. This book is must reading not simply for social scientists, but for concerned citizens and policymakers as well."
- WILLIAM JULIUS WILSON, Harvard University
"Despite tight labor markets and remarkably low levels of unemployment, race still plays far too great a role in determining who gets a job. Why? Philip Moss and Chris Tilly provide us with a mountain of evidence that employer perceptions of the urban labor force play a powerful role in providing opportunity to some and quick escort out the door to others. This book is essential reading for anyone interested in labor markets, inequality and equity."
- KATHERINE NEWMAN, John F. Kennedy School of Government
Is the United States justified in seeing itself as a meritocracy, where stark inequalities in pay and employment reflect differences in skills, education,and effort? Or does racial discrimination still permeate the labor market, resulting in the systematic under hiring and underpaying of racial minorities, regardless of merit? Throughout the 1980s and early 1990s African Americans have lost ground to whites in the labor market, but this widening racial inequality is most often attributed to economic restructuring, not the racial attitudes of employers. It is argued that the educational gap between blacks and whites, though narrowing, carries greater penalties now that we are living in an era of global trade and technological change that favors highly educated workers and displaces the low-skilled.
Stories Employers Tell demonstrates that this conventional wisdom is incomplete. Racial discrimination is still a fundamental part of the explanation of labor market disadvantage. Drawing upon a wide-ranging survey of employers in Atlanta, Boston, Detroit, and Los Angeles, Moss and Tilly investigate the types of jobs employers offer, the skills required, and the recruitment, screening and hiring procedures used to fill them. The authors then follow up in greater depth on selected employers to explore the attitudes, motivations, and rationale underlying their hiring decisions, as well as decisions about where to locate a business.
Moss and Tilly show how an employer's perception of the merit or suitability of a candidate is often colored by racial stereotypes and culture-bound expectations. The rising demand for soft skills, such as communication skills and people skills, opens the door to discrimination that is rarely overt, or even conscious, but is nonetheless damaging to the prospects of minority candidates and particularly difficult to police. Some employers expressed a concern to race-match employees with the customers they are likely to be dealing with. As more jobs require direct interaction with the public, race has become increasingly important in determining labor market fortunes. Frequently, employers also take into account the racial make-up of neighborhoods when deciding where to locate their businesses.
Ultimately, it is the hiring decisions of employers that determine whether today's labor market reflects merit or prejudice. This book, the result of years of careful research, offers us a rare opportunity to view the issue of discrimination through the employers' eyes.
PHILIP MOSS is professor in the Department of Regional Economic and Social Development at the University of Massachusetts, Lowell.
CHRIS TILLY is University Professor of Regional Economics and Social Development at the University of Massachusetts, Lowell.
A Volume in the Multi-City Study of Urban Inequality